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FAQ’s

Q: How fast is the delivery?

A: We ship items within 4-5 days after payment. For same day candle needs, please message us on Instagram or Facebook to check on-hand stocks prior to ordering. 

Q: How long does standard delivery take?

A: Standard delivery takes 1-3 days after pick-up date.

Q: How long does provincial shipping take?

A: Provincial shipping usually takes 5-7 days for Luzon and Visayas areas and 7-14 days for Mindanao. 

Q: Do you ship internationally?

A:  We are currently not accepting international orders.

Q: Do you refund/replace broken items in transit?

A: Yes, we do replacements. Kindly send us a message on our social media accounts or through email as soon as you receive the broken product. (Report must be sent within 48 hours)

Q: Where are you located?

A: Las Pinas City, Metro Manila

Q: Do you accept bulk orders?

A: Yes, we accept bulk orders with an appropriate lead time. For more information, you may send us an email. 

Q: Do you have a physical store?

A: None yet, we are currently an online only store, but we have candles available at Goodies Siargao shop in Arka Hayahay, General Luna, Siargao Island.